Australian Capital Territory
CHC52021
Diploma of Community Service
CHC52021 Diploma of Community Service
Community service professionals work for government-funded, non-profit, and philanthropic groups. Your work may contain the following:
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aged care
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welfare support
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social housing
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child, youth and family welfare
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alcohol and drug intervention
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health promotion
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mental health
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disability services.
Your career could lead you in a variety of ways, including offering support, advocacy, or interventions to individuals, organisations, or communities; working under the guidance and supervision of others; or administering programmes and services directly.
You may also look for work in community education or development projects. Typical job titles include:
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assessor
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case worker or manager
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client service assessor
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community services worker
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early intervention worker
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family support worker
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pastoral care counsellor or manager
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senior youth officer or chaplain
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welfare worker.
This diploma is frequently used by non-governmental organisations to train their community services staff.
Blended (Online + Distance Learning)
This course at National Property Education of Australia will be delivered via a blended mode using online Zoom sessions and access to the training & assessment resources via email & Learning Management System (Moodle), which will include access to a simulated environment of the Real Estate business, New Pathway Group as well as case studies, templates to achieve knowledge and skills defined in each unit of competency for this qualification.
How much time is spent on this course?
The Diploma course lasts 80 weeks if it has no breaks.
Qualification Description
This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
The Diploma in Community Services will provide you with the necessary skills, knowledge, and understanding to work in community services in a variety of various settings.
Develop important skills in the delivery, management, and coordination of person-centered services. The Diploma in Community Services is the perfect starting point for a highly rewarding career helping others. You will learn how to provide individual help on a daily basis as well as how to develop specialised community-based programmes.
Designed to strike a balance between theory and practice, the programme allows students to engage in practical work in a variety of contexts.
This strategy enables students to apply their knowledge in real-world circumstances, so expanding their understanding and skills in the discipline.
In addition to your coursework, you will do 200 hours of work placement activities to ensure you are ready for practical work in industry when you finish your studies.
The Diploma in Community Services is a self-directed placement programme. Self-sourcing placements not only allow students to use the application process for learning and development, but they are also strongly supported by our industry partners, who prefer to review student applications based on merit and suitability, reflecting current industry expectations.
Students will be helped to find placements and given linked to known placement opportunities as they occur.
We will introduce you to industry through practical placements, field trips, and guest lecturers. You will graduate with the ability to confront socioeconomic disadvantages and change people's lives.
Are there formal entrance requirements for this course?
Students entering this course at National Property Education of Australia must meet the following
entry requirements:
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Students must be a minimum age of 18 years or above at the time of course commencement.
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To enter this qualification, applicants should have successfully completed Year 12.
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All learners will undertake an initial skills assessment (online) to determine suitability for the course and student needs. The review aims to identify their training needs through questions on previous education or training, the relevance of the course and relevant experience. Determination of course suitability and additional support (if any) will be made by a qualified assessor.
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Mature age students may also be considered without the minimum education requirements but with relevant work experience within chosen area of study and a demonstrated capacity to meet course requirements.
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All students will be required to complete an LLN assessment prior to the commencement of the course. National Property Education of Australia uses LLN robot platform for the assessment.
All reports, training supplements and recommendations are generated by the LLN Robot system after comparing the learner’s ACSF spiky profile to the profile of this course. -
For students to enrol into this course it is mandatory for them to have access to a laptop or computer with windows operating system and office application like MS Office at their own cost (refer to online requirements under 3.1 Delivery Arrangement for details)
What units will I complete?
CHC52021 Diploma of Community Service composes of 20 units. Within these 20 units, you’ll complete 12 core units and 8 electives.
Core units
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CHCCCS004 Assess co-existing needs
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CHCCCS007 Develop and implement service programs
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CHCCCS019 Recognise and respond to crisis situations
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CHCCSM013 Facilitate and review case management
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CHCDEV005 Analyse impacts of sociological factors on people in community work and services
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CHCDFV001 Recognise and respond appropriately to domestic and family violence
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CHCDIV001 Work with diverse people
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CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
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CHCLEG003 Manage legal and ethical compliance
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CHCMGT005 Facilitate workplace debriefing and support processes
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CHCPRP003 Reflect on and improve own professional practice
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HLTWHS003 Maintain work health and safety
Elective units:
Group A—case management
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CHCCSM010 Implement case management practice
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CHCCSM012 Coordinate complex case requirements
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CHCCSM014 Provide case management supervision
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CHCCSM016 Undertake advanced assessments
Group B—social housing
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CHCSOH022 Develop social housing enterprise opportunitie
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CHCSOH023 Acquire properties by purchase or transfer
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CHCSOH020 Develop quality systems in line with registration standards
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CHCSOH014 Manage and maintain tenancy agreements and services